Terms & Conditions

Terms and Conditions

Welcome to VELASA LIVING! These Terms and Conditions (“Terms”) govern your access to and use of our website www.velasaliving.com and any related services provided by VELASA LIVING (“we”, “our”, or “us”). By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our site.

  • General Information

VELASA LIVING is a home décor brand offering a curated selection of home furnishings, décor items, and lifestyle accessories through our online platform. These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, and contributors of content.

  • Eligibility

By using our site, you affirm that:
• You are at least 18 years of age, or accessing the site under the supervision of a parent or legal guardian.
• You are capable of entering into a legally binding contract.

  • Products and Services

All products are subject to availability. We reserve the right to:
• Discontinue or modify any product or service at any time without notice.
• Limit the quantities of any product or service offered.

We make every effort to display product images, colors, and descriptions as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect actual product colors or finishes.

  • Orders and Payments

When placing an order, you agree to provide current, complete, and accurate purchase and account information. All prices are listed in [INR/USD/etc.] and are inclusive or exclusive of applicable taxes as indicated. We reserve the right to:

• Refuse or cancel any order at our sole discretion.
• Limit or cancel quantities purchased per person or per household.

Payment must be made using authorized payment methods through our secure third-party payment gateway providers.
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  • Shipping and Delivery

Delivery times are estimates only and may vary due to external factors such as logistics delays or availability. VELASA LIVING is not liable for delays beyond our control.

Shipping costs, delivery timelines, and available regions are outlined on our Shipping Policy page.

  • Returns, Exchanges, and Refunds

Please refer to our Refund Policy for full details. In summary:
• Items must be returned within [7/14/30] days of delivery in original, unused condition.
• Certain products such as personalized or clearance items may not be eligible for return.
• Refunds will be processed back to the original payment method.

  • Intellectual Property

All content on our website—including text, images, logos, graphics, videos, product names, and layout—is the intellectual property of VELASA LIVING or licensed to us. You may not copy, reproduce, distribute, or use our content without prior written consent.

  • User Conduct

You agree not to:
• Use the website for any illegal or unauthorized purpose
• Interfere with or circumvent security features
• Transmit any malware, viruses, or other harmful code
• Provide false information or impersonate any person or entity
• Violate any applicable laws or third-party rights

  • Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or accuracy of those sites. Accessing them is at your own risk.

  • Limitation of Liability

To the fullest extent permitted by law, VELASA LIVING shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with:

• Your use or inability to use our services
• Product defects or delays in delivery
• Errors or omissions in any content
• Any loss of data or profits

Our total liability shall not exceed the amount paid by you for the product(s) purchased.